Orders are shipped with express couriers selected based on destination.
As soon as your parcel is handed over to the courier, you will receive an email with the tracking link so you can follow the shipment in real time.

We usually prepare and dispatch orders within 1–2 business days (except during peak periods or for large/complex orders).

Delivery times vary depending on destination and time of year:

Shipping costs are calculated automatically based on destination and quantity (weight/volume) and are shown clearly before payment during checkout.

We take maximum care when packing your order:

For shipments outside the European Union, we normally include in your total an estimated customs fees before dispatch.
However, customs authorities in the destination country may apply additional charges or adjustments upon arrival (depending on inspections, local rates, or internal procedures). Any extra amounts requested at delivery are outside our control and must be paid by the recipient.

If the parcel looks dented, wet, or tampered with at delivery, we recommend accepting it “SUBJECT TO INSPECTION” (even better if you specify the reason, for example: “box crushed”, “parcel wet”, “tape damaged”).
This helps us manage any claim with the courier more quickly.
After delivery, please contact us as soon as possible (ideally within 24 hours) and send photos of the outer packaging, the inside, and the products.

Questions about destinations, delivery times, or quantities? Contact us — we’ll be happy to help.